- iVedha Salesforce Practice
Build It Right.
Run It Smart.
Two disciplines, one Salesforce practice. We design and deploy the
Agentforce agents your business needs — then run your entire Salesforce estate as a governed, AI-native managed service. Same team, same accountability, no handoff gap.
- How We Work With You
Two Ways to Engage. One Practice Behind Both.
Whether you’re standing up your first Agentforce use case or looking to stop managing four vendors for one Salesforce org, you’re working with the same practice — the same architects, the same governance model, the same accountability.
Design and deploy Agentforce agents that actually get adopted
Fixed-fee engagements — from readiness assessment through go-live and ongoing tuning.
Explore Agentforce PracticeRun your whole Salesforce estate as a managed service
One subscription, one SLA — AI resolves the routine, we own the outcome.
Explore ForceNEX- Agentforce Practice
Agentforce Is Live in Your Org. Is It Actually Delivering?
Most orgs that turn on Agentforce stop at the demo. Agents get configured, nobody grounds them properly in real data, adoption stalls, and the business case never materialises. The gap isn’t the platform — Agentforce ships production-ready. The gap is design discipline, data grounding, and a tuning cadence after go-live that nobody owns.
The Three Phases
Readiness & Use-Case Prioritization
We assess your org, your data model, and your process maturity to identify which Agentforce use cases will actually move a metric — and which ones will just generate demo-ware. Comes with an ROI case, not a slide of possibilities.
Agent Design & Deployment
Topics, actions, and grounding built against your real data (Data Cloud where applicable), tested against edge cases before go-live — not after a client finds them. Human-in-the-loop escalation paths defined up front.
Continuous Agent Tuning
Agents degrade without attention — new topics emerge, edge cases pile up, adoption dips. We stay engaged post-launch: monitoring conversation logs, retraining topics, expanding scope as confidence grows. This is the phase most SIs skip; it’s the one that determines whether Agentforce sticks.
Engagement Model
Fixed-fee, project-based — scoped per phase, unlike ForceNEX’s flat monthly OPEX model. Typical path:
Outcomes We Target
How fast a scoped use case moves from Advise to live in your org. Speed here is the earliest proof the practice is working.
Active usage vs. configured-but-unused. An agent nobody engages with is demo-ware — adoption is where value starts.
The share of in-scope conversations the agent resolves without human handoff. Tracked continuously through the Tune phase.
Actual returns measured against the business case built up front. The Advise-phase ROI case becomes the yardstick, not a slide.
- ForceNEX — Managed Services
We Don’t Manage Salesforce. We Operate It as Software.
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The Enterprise Challenge: platform ready, operating model not ready
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Four vendors/four invoices problem → One managed service, one invoice, one SLA
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Design · Build · Run · Optimize service areas
- Governance & Trust · Applies Across Both Practices
Trusted by Design.
- COE Workshop · $50K · 30 Days
Assess Your Estate. See the Business Case. Decide with Numbers.
iVedha has established itself as a leading Technology Delivery Partner, focused on AI, Platform Engineering, Professional and Managed Services. We collaborate with our clients to define and accomplish their strategic goals. By leveraging our expertise in deploying state-of-the-art digital solutions, we drive growth, enhance technological resilience, and streamline operational performance.